A designer should be capable to demonstrate function over real form. This means that at times it becomes very difficult for designers to prioritize performance and messaging. It so happens that prettiest of designs fail in giving 100% results as expected. A good designer should be able to put personal feelings away and do what seems best for their customer.
The web designers working for Verz Design are quite approachable in case you have any issue (i.e. poor conversions, poor navigation, UX etc.) they work spontaneously on the website design to solve them.